Absenteeism rates rocket 10.5% in a year

Absenteeism rates rocket 10.5% in a year
By Jim Wilson on 8 November 2016 Absenteeism levels per employee per year in Australia have increased by about 10.5% from 8.6 days to 9.5 days, according to DHS’ 2016 Absence Management and Wellbeing Survey Report.
 
The survey benchmarks absenteeism levels by major industry sectors. Absenteeism was highest in the telecommunications & utilities sector (11.6 days), followed by the public sector (10.9 days) and transport & logistics (10.8 days).

Absence levels in banking, finance & insurance  increased significantly to 9.7 days. The contact centre industry experienced a 14% reduction in absence levels, to 9.7 days per employee per annum, down from 11.6 days in 2015.

Costing employers


Paul Dundon, managing director of Direct Health Solutions, said: “Absenteeism is costing employers on average $3608 per worker per annum.

“There are significant costs savings achievable if employers get their approach right. When organisations also factor in the indirect costs of absenteeism, such as replacement labour, lost productivity and increased risk, absenteeism can cost organisations up to 8% of total payroll costs.”

Mr Dundon has previously commented to WorkplaceInfo on how to manage absenteeism.

Return to work interview


“For every single absence, even one-day absences, there should be a return-to-work interview with the employee’s line manager as that is proven to help reduce absenteeism. If there is a pattern of, or problem with, absenteeism, then the issue should be escalated to a more senior manager,” Mr Dundon told WorkplaceInfo.

The survey provides benchmarks on absenteeism levels and management practices across 109 organisations employing more than 240,000 Australian workers.

To purchase a copy of the report email surveys@dhs.net.au or contact DHS on 1300 655 123. The report is available for purchase from Direct Health Solutions for $595 + GST.

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