AI will enable recruiters to do more important work, expert says

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AI will enable recruiters to do more important work, expert says

Adoption of artificial intelligence will allow recruiters to do more important work by using “the space that AI creates,” says Rob McIntosh, Chief Artificial Intelligence Evangelist at Paradox, a recruitment-software company.

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Adoption of artificial intelligence will allow recruiters to do more important work by using “the space that AI creates,” says Rob McIntosh, Chief Artificial Intelligence Evangelist at Paradox, a Scottsdale, Arizona-based recruitment software company. 

“What would you do with freed-up time?” he asked of delegates during his address to the Australasian Talent Conference 2018.

Several options for value-added recruitment include proactive pipelining of critical talent; creation of more actionable insights from metrics and analytics; deep interviewing that considers competencies, behaviours and culture; market landscape analysis, and the creation of targeted consumer, candidate, or employee content.   

He also considered that “strategic” roles in the recruitment sphere will be “the place to be” in the future. 

Mr McIntosh added that recruiters need to add value to avoid being “replaced” as technology improves. With software already able to undertake a number of high-volume and less-complex tasks such as interview scheduling, on-boarding FAQs, resume/profile matching, and pre-screening, Mr McIntosh suggested re-skilling for individuals whose work comprised of these bulk tasks. 

“AI is coming - you can’t stop it, but that’s not a bad thing,” Mr McIntosh concludes. 

Paradox AI is a company that offers “Olivia”, which is advanced software that can chat to candidates over the web, by phone or on social channels. Among other things, Olivia can schedule interviews and answer questions from candidates. 

Mr McIntosh was presenting at the Australasian Talent Conference 2018 event held at Sydney’s ICC on June 20 and 21. WorkplaceInfo attended as a guest.
 
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